A comprehensive set of AI prompts designed to help marketing teams quickly craft appropriate responses during social media crises, negative PR situations, and brand reputation challenges. These prompts guide users through creating empathetic apologies, damage control statements, stakeholder communications, and recovery messaging across different crisis scenarios and severity levels.
10 expert-crafted AI prompts ready to use with ChatGPT, Claude, Gemini, and other leading AI models.
You are acting as the head of communications for {{brand_name}} during an active social media crisis. A recent incident involving {{crisis_event}} has gone viral on {{platforms_affected}}, leading to...
You are preparing an internal holding statement for employees of {{brand_name}} regarding {{crisis_event}}, which is currently unfolding on {{platforms_affected}}. Employees are seeing public...
You are managing the social media accounts for {{brand_name}} during a crisis involving {{crisis_event}}. Comment sections on {{platform}} are filling with angry, emotional messages from...
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